Terms & Conditions

The Daily Mind Gym Limited (“the Company”) provides high-performance coaching and mental conditioning services (“Services”).

Nature of Coaching: The Client acknowledges that coaching is a collaborative process designed for performance enhancement and personal development.
Medical/Legal Disclaimer: The Services do not constitute medical, psychological, psychiatric, or legal advice. The Company does not diagnose or treat any mental health disorders.
Duty to Disclose: The Client confirms they are in good physical and mental health. If the Client is currently under the care of a mental health professional, they must consult with that professional before commencing Services.
No Guarantee of Outcomes: While the Company provides professional methodologies, the Client is solely responsible for their own progress and implementation. The Company makes no guarantees, express or implied, regarding specific personal or professional results.

Submission of a booking and payment via the Company’s online systems constitutes an "Offer to Purchase" and does not finalize an appointment.

Manual Review: The Company reserves a 24-hour window to review and confirm all bookings.
Final Confirmation: A booking is only "Confirmed" once the Client receives a formal confirmation email.
Declined Bookings: If a booking is declined, a full refund will be issued to the original payment method within 48 hours.

Notice Period: Clients must provide at least 24 hours’ notice (Hong Kong Time) to cancel or reschedule a confirmed session.
Late Forfeiture: Any cancellation, rescheduling request, or "no-show" occurring within 24 hours of the appointment results in the total forfeiture of the session fee. No credits or refunds will be issued.

As Services are delivered via digital platforms (Zoom, Google Meet, etc.), the following applies:

Client Responsibility: The Client is responsible for a stable internet connection and functional hardware.
Connection Failure: If a failure occurs on the Company’s end, lost time will be rescheduled. If the failure occurs on the Client’s end, the session time continues to run; no "make-up" time is provided.
No Recording: The Client is strictly prohibited from audio or video recording any session without express written consent from the Company.

Professional Conduct: The Company reserves the right to terminate a session or the coaching relationship immediately if the Client’s conduct is deemed inappropriate, abusive, or disruptive.
Right of Refusal: The Company may terminate the Service at its discretion. If terminated by the Company for reasons other than Client breach, a pro-rata refund for unused sessions may be issued.

The Company operates a Strict No-Refund Policy. Once a session or package has been confirmed and/or commenced, all fees paid are non-refundable and non-transferable. Fees are paid for the reservation of the Coach's time and access to proprietary systems.

Ownership: All proprietary methodologies, worksheets, and digital content are the sole intellectual property of The Daily Mind Gym Limited.
Data Privacy: The Company processes personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486). Client information remains confidential except where disclosure is required by law.

Indemnification: The Client agrees to indemnify and hold harmless The Daily Mind Gym Limited against any and all claims, losses, or damages arising from the Client’s actions or decisions made during or after the coaching period.
Liability Cap: To the extent permitted by law, the Company’s total liability is limited to the amount paid by the Client for the specific session in question.
Jurisdiction: These terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR)

In the event of any disagreement regarding services, scheduling, or payments, The Daily Mind Gym Limited reserves the right to make the final determination. All decisions made by management are final and binding.